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Content Studio template · “x not working?” queries

Problem-Solution template.

Troubleshooting content that explains why a problem happens and offers several fixes, with guidance on which to try first.

7 sections1,200 to 1,750 wordsWritten in your brand voice
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The structure

7 sections, in this order.

Built for search and AI answers

What makes it work.

Each section has a job and a word range. These are the parts that help it rank, and help AI engines lift it into an answer.

  • Multiple solutionsOptions for different situations.
  • Decision guideHelps the reader pick the right fix.
  • Cause analysisExplains the root cause as well as the symptom.
Best for
Tech supportTroubleshooting guidesError fixesCommon problems
1
TL;DRA quick fix summary
50 to 100 words
2
Understanding the problemWhat causes this issue
150 to 200 words
3
Common causesWhy this happens
200 to 300 words
4
SolutionsMultiple fix approaches
400 to 600 words
5
Decision guideWhich solution to try first
100 to 150 words
6
PreventionHow to avoid the issue
150 to 200 words
7
FAQRelated questions
150 to 200 words
Section structure, as set in Content Studio
What it looks like

A sample outline, section by section.

Here is how the template shapes an article. Your own headings come from your brief and keywords, and you can edit every one before anything is written.

H1 · sampleClient invoice payment failed? How to fix it
01 · TL;DRThe quick fix
02 · Understanding the problemWhat a failed payment means
03 · Common causesWhy payments fail
04 · SolutionsFive ways to fix it
05 · Decision guideWhich fix to try first
06 · PreventionStopping it happening again
07 · FAQFrequently asked questions
Sample outline for illustration
How to use it

From template to finished article.

01 · PICK

Start with this template

Sign up free and the Problem-Solution template is selected in Content Studio.

02 · BRIEF

Describe the article

One sentence, then choose primary and secondary keywords.

Content brief →
03 · OUTLINE

Approve the structure

The template sets the sections. Edit any heading before writing.

Outline generator →
04 · WRITE

Three proofing passes

Written in your voice, scored five ways, ready to export.

Article writer →
Common questions

The Problem-Solution template, answered.

Updated 15 October 2026

Troubleshooting content that explains why a problem happens and offers several fixes, with guidance on which to try first. It suits tech support, troubleshooting guides and error fixes.

It has 7 sections and runs to roughly 1,200 to 1,750 words. Each section has its own word range, shown in the structure above.

Yes. Edit any heading in the outline before the article is written, or build your own format on the template canvas.

Yes. Every template is written in the voice Content Studio has learned from your material, or in a writer persona you choose.

No. You export the finished article as HTML, Markdown, plain text, DOCX or PDF, with its meta and schema, and publish it from your own CMS.

Click Start free with this template. Create your free account and you'll land in Content Studio with the Problem-Solution template selected, ready for your brief.

Start today

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